Company details
Our support desk handles product questions, organisation planning, spare parts, trade accounts and anything to do with an existing order.
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Registered address
765 N 10500 W
Ogden, UT 84404
United States - ☎️ Telephone +1 (801) 731-7971
- ✉️ Email [email protected]
- 🕐 Support hours Monday to Friday, 9:00–17:00 Mountain Time
- 🌐 Website amaurim.pro
- 🚚 Shipping coverage All 50 U.S. states, dispatched within 48 hours
How can we help?
Tell us what you need and, if it is a space you want planned, include rough measurements. Fields marked with an asterisk are required.
When you can expect to hear back
These are the targets our support team is measured against, not best-case marketing figures.
Phone
Answered live during support hours, typically inside three rings. Voicemail returned the same working day.
Replied to within one business day, and usually within four working hours.
Planning requests
A labelled layout and itemised product list returned within two business days.
Spare parts
Availability confirmed same day, with parts dispatched inside 48 hours.
A few details that speed things up
None of this is required, but including it usually saves a round of emails and gets you a firm answer first time.
- ✔ Interior shelf measurements in inches, including depth and height
- ✔ A photograph of the space, taken straight on if possible
- ✔ Your cooktop type, if the question concerns cookware
- ✔ Mattress depth and size for any bedding enquiry
- ✔ Your order number, if you are contacting us about a delivery
Prefer to just pick up the phone?
Call +1 (801) 731-7971 between 9:00 and 17:00 Mountain Time and you will reach a product specialist directly, with no menu tree in the way.